Reference

Privacy Policy – What We Collect and Why

When you open an account on manggabet, we collect information needed to verify your identity, process withdrawals through DANA, OVO, GoPay or QRIS, and keep your account secure.

Account verification detailsPayment and withdrawal recordsDevice and login activity

Explore the Lobby Read FAQ

What Information We Collect and Store

manggabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and bank or e-wallet details (DANA, OVO, GoPay, QRIS) when you register. We also record your login activity, device type, IP address and withdrawal requests to verify each transaction before it clears your account. Where local law permits, we

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keep this data for the duration of your account plus a retention period after closure to comply with financial reporting rules. You have the right to request a copy of all data we hold about you, correct inaccurate information, or ask us to delete your account
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records. Contact our support team via email or live chat during business hours to exercise these rights.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Privacy

Team online

Live Chat Support

Open a conversation from inside your account or the lobby during support hours. Our team in Medan can address privacy questions and data requests in real time.

Email Support

Send a detailed request to our privacy contact address listed in your account settings. Expect a response within 48 hours with confirmation of your data request.

Account Settings

Update or review your personal details, email and phone number directly in your profile dashboard. Changes take effect immediately.

SECURITY & ACCESS

How We Keep Your Data Safe and Accessible

Encrypted Account Login

Your password is encrypted and never stored in plain text. Each login from a new device is flagged so you can verify unauthorized access attempts via email.

Withdrawal Verification

Before we process a withdrawal to your DANA, OVO, GoPay or QRIS wallet, we verify your identity using the details on file. This protects your funds from unauthorized transfers.

Data Retention Policy

We keep your account records for as long as you're active, then retain transaction logs for a set period where local law requires. You can request deletion after your account closes.

Cookies and Tracking

We use cookies to remember your preferences, game history and login state. You can disable non-essential cookies in your browser settings without affecting core account functions.

Third-Party Data Sharing

We share your payment details with payment processors (DANA, OVO, GoPay, QRIS) only to complete withdrawals. We do not sell your data to advertisers or other external companies.

Data Request Process

Submit a subject access request via live chat or email. We'll compile your complete data file and send it securely within 30 days of your verified request.

Frequently Asked About Your Data and Privacy

We retain transaction and withdrawal records as required by local financial regulations. Personal details like your name and contact information are archived and not used for marketing. You can request permanent deletion after a specified retention period ends.

Yes. Submit a data access request through live chat or email support. We'll compile your complete file including account activity, login history, payment details and device records within 30 days of your verified request.

Your payment details are encrypted and stored securely. We share them only with the payment processor handling your withdrawal. Each transaction requires identity verification before funds leave our system.

Cookies store your login state, game preferences and device recognition. Non-essential cookies track your lobby behaviour to improve the experience. You can disable them in browser settings without losing access to your account.

Yes. You can update your email, phone number and address directly in your account settings. To delete information, contact support with a formal request. Some data must be retained for withdrawal verification and compliance.

We do not sell your personal data. We share payment information only with DANA, OVO, GoPay and QRIS processors for withdrawal transactions. All other data is kept internal and used only to operate your account.

Change your password immediately via account settings. Alert our support team via live chat to report the breach. We'll review login logs and help you secure your account. Enable device verification in settings to catch future unauthorized attempts.

Privacy Policy – What We Collect and Why

How to Contact Us About Your Privacy

Live Chat Support

Email Support

Account Settings

How We Keep Your Data Safe and Accessible

Encrypted Account Login

Withdrawal Verification

Data Retention Policy

Cookies and Tracking

Third-Party Data Sharing

Data Request Process

Frequently Asked About Your Data and Privacy

01 What happens to my data if I close my account?

02 Can I see all the data manggabet holds about me?

03 Is my DANA, OVO, GoPay or QRIS information safe?

04 How do you use cookies on my account?

05 Can I correct or delete personal information on file?

06 Do you sell my data to other companies?

07 What if I notice unauthorized login activity?

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