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Terms & Conditions That Protect Your Play

When you open an account with us, our Terms & Conditions set out exactly how deposits, withdrawals, account security and your rights work.

Account access where local law permitsPayment clarity for DANA, OVO, GoPay, QRISWithdrawal verification and timing

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What Our Terms Cover

manggabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions apply to every account holder in supported regions where local law permits access. They outline your obligations when you deposit via DANA, OVO, GoPay or QRIS, how we verify your identity for withdrawals, and the rules for using the lobby across desktop

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and mobile. Account suspension, withdrawal holds and dispute resolution are all addressed. We update these terms when needed and notify you of material changes. Your continued use of manggabet after an update means you accept the new terms. If any clause conflicts with your local law,
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that local law prevails for you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP NOW

Contact Us About Your Terms

Team online

Live Chat Support

Reach our support team via live chat in the account menu. We respond to questions about your account rights, payment holds and term clarifications during operational hours.

Email Support

Send account or terms queries to our support email. We reply within 24 hours with details on policy application, withdrawal timelines and account access status.

In-App Help Centre

Open the Help menu from your account dashboard. Browse FAQs about deposits, withdrawals, account closure and term disputes specific to your region.

ACCOUNT SECURITY

How We Protect Your Rights and Data

Identity Verification

Before you withdraw, we verify your identity using the name and payment method linked to your account. This protects both you and your funds. Verification typically clears within hours.

Data Retention

We keep your account details, deposit and withdrawal history, and play records for the duration your account is active plus seven years for legal compliance in your region.

Cookie and Tracking Policy

We use cookies to keep you logged in, remember your preferences and prevent fraud. You can adjust cookie settings in your browser; disabling some may limit lobby functionality.

Account Access Control

You control your account. Reset your password anytime in Settings. If you suspect unauthorised access, contact support immediately and we will review your activity and secure your funds.

Payment Data Security

DANA, OVO, GoPay and QRIS transactions use their own encryption. We don't store your full payment credentials; we only hold your confirmation and transaction reference.

Request Changes or Deletion

You can request to view, correct or delete your personal data by contacting support. We comply with local data protection law. Account closure requests are processed within five business days.

Common Questions About Our Terms

When you request account closure through Settings, we stop accepting deposits and suspend your access within 24 hours. Any remaining balance is returned to your registered payment method. We keep your account records for seven years to comply with local law.

After you request a withdrawal via DANA, OVO, GoPay or QRIS, we verify your identity and process the request. Most withdrawals complete within one to three hours once verified. Holds may extend if your payment method flags a transaction as unusual.

Yes. If you believe a deposit from DANA, OVO, GoPay or QRIS was not received, or a withdrawal was not sent, contact support with your transaction reference. We investigate within 48 hours and escalate to your payment provider if needed.

Account access depends on local law in your region. If you are in Indonesia or another supported territory where our Terms permit access, you may open an account. Check your local regulations before you join.

Contact our support team immediately via live chat or email. Provide your account details and describe the suspicious activity. We will freeze your account, review transactions and help you regain access securely.

Log in, open your Account Settings, and edit your linked DANA, OVO, GoPay or QRIS account. Confirm the new payment method with a test deposit or withdrawal. Old payment details are removed from our system.

Deposit and withdrawal limits depend on your linked payment method and local regulations. DANA, OVO, GoPay and QRIS each set their own daily caps. Check your payment app or contact support to see your personal limits.

Terms & Conditions That Protect Your Play

Contact Us About Your Terms

Live Chat Support

Email Support

In-App Help Centre

How We Protect Your Rights and Data

Identity Verification

Data Retention

Cookie and Tracking Policy

Account Access Control

Payment Data Security

Request Changes or Deletion

Common Questions About Our Terms

01 What happens if I close my account?

02 How long does a withdrawal hold last?

03 Can I dispute a deposit or withdrawal?

04 What are the account access rules where I live?

05 Who do I contact if I think my account was hacked?

06 How do I update my payment information?

07 Are there limits on how much I can deposit or withdraw?

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